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SKIP TO     Using Gmail to receive emails | Using Gmail to send emails
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How to deal with Outlook errors 0x800ccc0e, 0x800ccc0d or 0x800ccc0f

For members with @commentary.com email accounts

Raymond Cheng

Even though I don't have any exact figures, I can say for sure that these three error codes are the most common codes I heard from people every time they have issues with their emails. In most cases, these errors are relatively straight forward errors and can be dealt with rather conveniently.

Outlook Error 0x800ccc0d
Figure 1. Outlook error 0x800ccc0d

First, the 0x800ccc0d, 0x800ccc0e and 0x800ccc0f errors are very similar errors and usually come with one of the following error messages:

  1. The host 'pop3.commentary.com' could not be found. Please verify that you have entered server name correctly. Account:'your_username', Server 'pop3.commentary.com; protocol: POP3, Port:110'Secure(SSL):No, Socket Error:11001,Error Number 0x800ccc0d
  2. The connection to the server has failed. Account: 'your_username', Server: 'pop3.commentary.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800ccc0e
  3. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'your_username', Server: 'pop3.commentary.com', Protocol: POP3, Server Response: '+OK 1107 octets', Port: 110, Secure(SSL): No, Error Number: 0x800ccc0f

If the above looks like Greek to you then here's the explanation in plain English.

ERROR CODE DESCRIPTION OF PROBLEM
0x800ccc0d Outlook simply cannot connect to the mail server – maybe you are offline, your Internet connection is somehow stalled or simply down. Or, there could be a typo in the mail server name, the username or the password.
0x800ccc0e Outlook cannot connect to the mail server. However, this time it isn't the server that is timing out, but rather, Outlook simply finds the mail server name to be non-existence.
0x800ccc0f There was a connection but it has somehow timed out and is now disconnected. This generally occurs if your Internet connection is suddenly down while you are downloading emails. Or, you may have an anti-virus software installed which chooses to block you from the Internet in order to protect your computer from a virus found in an email while it is being downloaded to your computer.

Table 1: Outlook error codes 0x800ccc0d, 0x800ccc0e and 0x800ccc0f

Troubleshooting the error

The following are the steps to troubleshoot these errors:

  1. The first step is to check your Outlook settings, making sure that the POP3 and SMTP servers are correctly typed in, and that your full user name and password are correct. (Tip – watch out for SMTP misspelt as STMP, or server names and addresses with commas rather than full points). Then try to connect again.
  2. If the settings are fine and yet you are still having the same problem, check now to see if you have a firewall. If you are at home, see if you have installed any third-party firewall softwarebecause they may be causing the error. Try to locate your firewall software and configure it to allow access to the Internet for the following files:
    • For Outlook Express: MSIMN.EXE
    • For Outlook: OUTLOOK.EXE
    Alternatively, you can configure the firewall software to allow outgoing access to ports 25 (for sending mail) and 110 (for retrieving mail). By default, most email clients requires outbound access on port 25 and inbound access on port 110 or 995 (for secure SSL connection). Meanwhile, if you are having this problem at your workplace, you might have to consult your IT manager to see if they have blocked your computer from using the outgoing email port at their firewall (which is rather common as a number of businesses will not allow their employees to send nor receive emails using a third-party mail server other than the company server).
  3. If this still doesn't help, you might need to further check if you are running any anti-virus software that could have blocked any of your access to the Internet. Locate it, disable it (at least temporarily for now), and try again. If the problem vanishes, then these products could be the source of the problem and all you will need is to re-configure and fine tune it (which probably will take you some time but at least you can now narrow down the search). In many cases, anti-virus software does block email ports, particularly when they are set to automatically scan all incoming and outgoing emails for any malicious scripts.
The basic checks are now complete. If you are still getting the same error message, there is still one final (but extreme) option to try. It could be that the Outlook or Outlook Express program is corrupt in itself (for some reasons). Check out Microsoft's instructions on how to delete Outlook and reinstall it but be sure to make a backup copy of your address books, emails etc. For details, please read the instructions for Windows 95/98/ME, Windows 2000/XP or Windows Vista/Windows 7. There are also proprietary fixes like the "Registry Cleaner" from fixerrorcodesnow.com. However, since I have never tried these before I would not officially recommend any of them to you here but you are definitely free to try for yourself.

Getting rid of the issue for good

If you are using a slow Internet connection or are constantly getting these errors, I would strongly suggest that you try using Gmail to send email (instead of relying on Outlook). Please check out my other memo on "How to configure Google Mail (Gmail) to send email."


SKIP TO     Using Gmail to receive emails | Using Gmail to send emails
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COUNT ON THE STATISTICS  100% Towels (c) Daniel Chittka
Photo © Daniel Chittka

This new section contains some interesting statistics in bribe and corruption, please check back for more as we pile up our numbers!

It's statistics time!  Using n-gram: kickback, graft, bribe and corruption - Comparison of their historical occurrences from 1810 to 2009 A.D.

  The word guanxi (collocation) and meanings of bribe: Deeply rooted, disgusting, sad endings

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ISLAND DISPUTES – FROM A DISTANCE
Island disputes in Southeast Asia | Senkakus-Diaoyu and historical findings | Dokdo-Takeshima | Spratly, Paracel, Scarborough | Kurils

For those you who don't have time to read all our news excerpts about the Asian island disputes (links above), you may find the following video, "The economic impact of a war between Japan and China", very enlightening.



© Minute MBA: More from onlinemba.com

Free Pussy Riot!
Free Pussy Riot!

Photo © Igor Mukhin, retrieved from Wikipedia

"This trial is another example of the Kremlin's attempts to discourage and delegitimize dissent. It is likely to backfire." John Dalhuisen, Director of Amnesty International's Europe and Central Asia Programme

 More from Amnesty InternationalFree Pussy Riot



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09/19 Punk group to transfer to remote penal colony
09/21 Aung San calls on Moscow to release RP
10/01 Sentence appeal delayed until Oct 10
10/10 Katya freed, 2 years for Nadya and Masha
10/16 Masha and Nadya sent to remote labor prison



BBC • Pussy Riot women begin life in prison

11/16 Merkel challanges Putin on imprisonment
11/22 Maria Alekhina transferred to solitary cell
11/28 Tolokonnikova's appeal case goes to court
12/24 Extremist videos appeal adjourned

PUSSY RIOT CHRONOLOGY 2013
01/15 Masha's sentence deferment denied
02/01 PR civil claim granted right to appeal
02/07 Pussy Riot files complaint with ECHR
03/06 Ombudsman asks court to overturn verdict
03/08 Protesters detained in Moscow
04/13 PR gets reprimand: parole problematic
04/21 PR defense seeks abolition of conviction
07/26 Parole denied, PR remains defiant



The Knife supporting PR at Pukkelpop

08/17 Against verdict on PR – Day of Solidarity
08/23 PR seeks mitigation of remaining sentence
GLUCK ON SOCIALISM AND CHINA Asia (c) Robert Churchill
Photo © Robert Churchill

Professor Sidney Gluck (c) Sandi BachomI am honored to have obtained Professor Sidney Gluck's (right) permission to allow me to repost here some of his work and interview related to China and socialism. Professor Gluck is professor emertius at the New School University in New York. A classical Marxist, Gluck has been studying China for 60 years in history and modern development. He has lectured all over the U.S. and still welcomes engagement at the age of 94 – photo © Sandi Bachom

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Oh, please do not get me wrong. This new section is not about computers, electronics or any engineering stuff, but rather I am currently constructing a new corpus based on Spectrum, the monthly publication from the Institute of Electrical and Electronics Engineers USA, from July 2007 to date. Having been a member for over 20 years since 1992, I am always fascinated by some of the terms scientists use when they talk about or envision their new inventions or methodologies. How many of them eventually come into practice? Could there be some insights we could possibly derive, from the linguistics perspective?

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